Booking Policies
1. Booking: To secure services, please use the contact details. Please note that all services require prepayment.
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For bridal bookings, please reach out directly to Chloe for personalised assistance. Securing of bridal bookings are subject to a 20% deposit.
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2. Payment: All payments must be made by methods as stated by Chloe . Accepted payment methods include bank transfer and cash payments
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If full payment is not received by the time of the makeup appointment, the appointment will be cancelled.
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3. Cancellation and Rescheduling: Cancellations must be made at least 7 days prior to the appointment to avoid losing the full amount paid.
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Depending on Chloe's availability, the appointment may be rescheduled to an alternative date. Cancellations made within 7 days of the appointment will be subject to forfeiture of the payment.
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In the event that Chloe needs to cancel due to circumstances beyond her control or if an alternative suitable option cannot be provided, a full refund will be issued to the client. No additional compensation will be offered. Chloe may also recommend another highly recommended makeup artist as an alternative.
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Refunds will be issued using the same method of payment as the original transaction.